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12
Feb
2015
Is a photo permit included into the tour price?
If it is not against museum regulations (for example it is not allowed to take photographs inside all the museus in Peterhof) you can use your camera. Please let your guide know that you want to use your camera and you will be provided with a camera permit. The permits for professional photo sessions are not included and have to be paid before entering the musuem.
12
Feb
2015
We are unable to walk long distances. Should we book a special tour?
Yes. Please, let us know this and we will adjust your tour program to make it the best possible way for you to enjoy all the sights you want to see. For example, if you use a wheelchair the route of your tour and timing will be taken into account when planning your program. We have to admit that in Russia there aren’t enough facilities in many of public places for wheelchair users. If there is a need to have extra priviliges for the people with limited walking abilities, then it is better if we are able to plan the visits to museums in advance. In this case we have the time to contact the administration, andget everything ready before the tour. If you need to use a wheelchair, we are always ready to arrange it upon your arrival in St. Petersburg.
12
Feb
2015
Can I get feedback from the people who have already experienced your tours?
We keep in touch with everyone who has used our tours, and we are sure that they will be happy to share their experiences with you, either by email or over the phone. Please contact us and we will send you a list with their contacts.
12
Feb
2015
I am a passenger on a St Peter’s Line cruise. Can you arrange a visit to Pushkin and Peterhof during my stay in St Petersburg?
Yes, and we will be ready to start your tour either from the port where St Peter’s Line cruise ships arrive, or from the hotel where you are staying, if you come for more than one day. Your guide will have a sign with your name, and will meet right after passport control in the port or at the lobby of your hotel.
12
Feb
2015